The Granada Theatre has 3 open positions
About Us
The Santa Barbara Center for the Performing Arts (SBCPA) at the Granada Theatre is dedicated to providing best-in-class production, sales and administrative support to arts organizations from throughout the Santa Barbara region, as well as featuring some of the world’s greatest artists on our stage. SBCPA is making it possible for many of Santa Barbara’s finest performing arts organizations to present their programs with the highest level of contemporary production support and audience comfort. Our most visible area of operation is the historic Granada Theatre.
To apply, download and complete our employment application. Submit application with resume, cover letter and references to resumes@granadasb.org. No phone calls, please.
Front of House Assistant
The Granada Theatre is looking for a highly motivated candidate to serve as the “Face of the Granada,” representing the organization with the utmost level of excellent customer service when interacting with patrons, clients, and volunteers. This role will focus on timely event execution, excellent customer service and volunteer supervision and coordination, while working and collaborating with the Front of House team.
Reports to: House Manager
Position Type: Part-Time
Rate of Pay: $22 per hour
Primary Duties:
- Assists in organization and management of the Front of House operations during events.
- Effectively communicates with staff and volunteers to ensure a satisfactory patron experience.
- Responds to patron queries and complaints in a respectful and efficient manner.
- Efficiently solves double seating or re-seating issues with patrons.
- Assists patrons with accessibility requests and accommodation needs in accordance with the Americans with Disabilities Act (ADA) and Granada’s standards of service.
- Organizes and supervises a small team (on average between 3-10) volunteer usher contingent during performances and events.
- Communicates event needs and the duties to volunteer ushers.
- Prepares the venue’s Front of House areas for performances and events.
- Assists in event set-up and take-down by completing an internal checklist.
- Responds to emergencies and reports safety concerns during performances in accordance with the Granada’s safety training protocols.
- Represents the Granada Theatre effectively and professionally at all times.
- Assists in volunteer orientations, trainings, and appreciation events.
Skills/Knowledge:
- High School Diploma or GED preferred, previous customer service experience desired.
- Friendly, well-organized, detail oriented and excellent customer relations skills.
- Must be able to adapt quickly and effectively to changing circumstances.
- Must be able to react professionally and independently when assisting patrons in difficult and emergency situations.
- Communicates effectively and courteously with patrons, staff, and a large team of volunteer ushers.
- CPR and first aid training is preferred.
Working Schedule:
- Works part-time workers and are physically present at events and works highly variable hours based on the Granada event schedule.
- Works generally work 10-15 hours per week, in the evenings, including weekdays, weekends and sometimes holidays.
- Expected to attend 75% of our scheduled events.
- Work includes lots of walking, standing and stair climbing throughout each 5-6-hour shift.
Working Conditions:
- Must be able to rapidly move up and down staircases throughout the duration of a performance or event.
- Must be able to stand for long periods of time (4-5 hours minimum) during the duration of a performance or event.
- Must be able to lift program boxes, tables, chairs and other items weighing up to 40 lbs..
Event Bartender
The Granada Event Bartender position offers a fantastic part-time opportunity for individuals looking to showcase their bartending skills while enjoying the excitement of live performances. With the chance to serve enthusiastic audiences and engage in the vibrant atmosphere of events, it’s a unique and rewarding experience. The combination of crafting delicious drinks, delivering exceptional service, makes event bartending an awesome adventure for those seeking a dynamic part-time role with a flexible work schedule.
Reports to: Hospitality Manager
Position Type: Part-time
Rate of Pay: $20 per hour + Tips (Pooled)
Primary Duties:
- Working in a team environment in collaboration with other bartenders.
- Provide exceptional customer service to all guests, ensuring a positive and enjoyable experience.
- Prepare and serve a wide range of non-alcoholic beverages, cocktails, beer, and wine.
- Demonstrate a strong knowledge of mixology, including cocktail recipes, drink ingredients, and proper garnishes.
- Adhere to all local, state, and federal regulations regarding the sale and service of alcohol.
- Operate and maintain the bar area in a clean, organized, and presentable manner.
- Efficiently handle cash and credit card transactions using the point-of-sale (POS) system, ensuring accuracy and timeliness.
- Assist with inventory management, monitoring stock levels, and reporting shortages or discrepancies to the management team.
- Follow established safety and sanitation procedures, including proper handling and storage of beverages and bar equipment.
- Work in a fast-paced environment, efficiently managing time and prioritizing tasks to meet customer needs.
- Train and mentor new staff members in bar operations, ensuring consistent service quality.
Skills/Knowledge:
- At least 1 year of Bartending
- Knowledge of basic POS/credit card terminals
- CA Responsible Beverage Service (RBS) Certification and CA Food Handlers Certificate Required
Working Schedule:
Granada Event Bartenders work a varied schedule of weekdays and evenings, and weekends hours, solely dictated by the event schedule. Schedules are produced monthly and do not exceed an average of 20 hours/week. The Event Bartender is expected to work at least 75% of the scheduled shows. Additional training and cleaning shifts are scheduled throughout the season.
Working Conditions:
- This position requires the ability to work a variable schedule, evenings, weekends, and holidays to meet operational needs.
- At times, lifting up to 50 lbs.
- Walking and/or standing for extended periods of time.
Event Support
At the center of the Granada Theatre’s operations, our part-time Event Support staff play a pivotal role in ensuring memorable experiences for our valued clientele, patrons, and volunteers. This position is dedicated to ensuring seamless event execution, delivering top-notch customer service, and fostering effective teamwork and cooperation with the Front of House, Hospitality, and Operations Teams.
Reports to: Hospitality Manager
Pay: Starting Rate of $20 per hour
Work Schedule
Granada Event Support staff works a varied schedule of weekdays and evenings, and weekend hours, solely dictated by the event schedule. Event Support shift schedules are published a month in advance. Additional required training shifts or reception setups that range from 2-4 hours may be scheduled with less notice. Part-time or hourly.
Primary Duties Include:
Event Support
- Support Hospitality Manager with receptions, events, show layouts, and other needs in the Hospitality Department.
- Support Hospitality and Front of House Staff with set up for all events. Including but not limited to: tables, chairs, rope and stanchions,
- Support the bar staff by stocking and replenishing beverages, glassware, and supplies.
- Engage with security personnel to provide radio, and security scheduling paperwork.
- Communicate with Front of House Staff, and Stage operations during closing procedures and locking/unlocking the “House”.
Event Support for Front of House
- Check in with the House Manager throughout the shift and respond to requests as needed.
- Maintain cleanliness in common areas, including lobbies, hallways, and seating areas.
- Conduct regular bathroom checks and replenish supplies.
- Assist with seating arrangements and guide guests to their seats.
- Provide assistance to ADA patrons and ensure accessible seating. (May include taking in or out specific seating to accommodate ADA patrons.)
- Assist with signaling performance commencement during events (five minute warnings before shows)
- Collaborate with the Front of House team to ensure smooth operations.
- Provide excellent customer service and address guest inquiries and concerns.
- Perform routine cleaning tasks and post-event cleanup.
- Collaborate with team members and communicate effectively.
- Adhere to safety, health, and ADA compliance guidelines.
- ADA – American Disability Act (Mobility impaired patrons).
Skills/Knowledge
- Self-motivated, well-organized, detail oriented, and excellent customer relations skills.
- Strong communication skills.
- Some computer and technical knowledge (Preferred).
- Flexibility and openness to learning new skills.
Working Conditions
- This position requires the ability to work a variable schedule, evenings, weekends, and holidays to meet operational needs.
- At times, lifting up to 50 lbs.
- Includes moving tables/chairs up and down different floors of the theater.
- Moving Mobile bars throughout the theater.
- Carrying boxes to appropriate locations.
- Walking for extended periods throughout the theater.
Job Type: Part-time
Salary: $20.00 per hour
Benefits:
- Employee assistance program.
Schedule:
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed
Work Location: In-person
Santa Barbara Center for the Performing Arts, The Granada Theatre (SBCPA) will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if SBCPA is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.